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FAQ

Frequently Asked Questions

For targeted areas, we suggest to use the red light panels, 20-30 minutes per session. For lung or heart problems, red light therapy is not typically recommended as the primary treatment modality. However, some studies have suggested potential benefits of red light therapy for improving circulation and promoting healing in these areas. Again, the usage should be guided by a healthcare provider, and the duration and frequency of treatment will depend on the individual case.
For red light at 630nm to 660nm:

In general, red light wavelengths in the range of 630 to 660 nm have been shown to penetrate relatively deeply into the skin, reaching depths of several millimeters. However, the exact depth of penetration can vary depending on the factors mentioned above. For example, darker skin types with higher melanin content may absorb red light more strongly, limiting its penetration depth. In terms of biological effects, red light therapy is thought to stimulate mitochondrial function, promote blood flow, and enhance cellular metabolism. These effects are generally believed to be most pronounced in the superficial layers of the skin and underlying tissues.

For NIR light at 810-850nm:

Near-infrared light, including 850nm, has been shown to penetrate deeper into tissues than visible light wavelengths. However, the exact depth of penetration can vary depending on the factors mentioned above. For example, darker skin types with higher melanin content may absorb near-infrared light more strongly, limiting its penetration depth.

In terms of biological effects, near-infrared light therapy is thought to promote blood flow, enhance mitochondrial function, and have anti-inflammatory effects. These effects are generally believed to be more pronounced in deeper tissues compared to visible light wavelengths.

Additionally, it’s worth mentioning that near-infrared light, including 850nm, is often used in various medical and therapeutic applications, such as wound healing, pain relief, and skin rejuvenation.
We suggest to wear eye patch, or at least keep your eyes closed when red and NIR light exposing directly our face.
Red light therapy devices use red light to stimulate the skin cells and promote cell regeneration and repair, which has certain skin rejuvenation and anti-aging effects. However, for children, the use of red light therapy devices needs to be cautious, because their skin is more delicate and sensitive than adults, and they may be more sensitive to light.

In general, it is not recommended for children under 18 years of age to use red light therapy devices, because their skin is still developing and growing, and excessive exposure to red light may have adverse effects on their skin.
We use Royal mail and DHL to send most of our UK orders.Euro Car Parts reserves the right to use discretion in any circumstance where it makes more sense to use an alternative delivery method.
We use Royal mail and DHL to send most of our UK orders.Euro Car Parts reserves the right to use discretion in any circumstance where it makes more sense to use an alternative delivery method.
All our delivery charges are pre-set by our courier company. We sell some oversized items which require a specialist courier company to fulfil the delivery, there is an additional charge for these. Also, our courier company consider some surcharge postcodes ‘Out of area’. There is an additional charge for these also.
Please be aware an automated email is sent to you to the given email address when your order is dispatched. Please check all folders including you junk as it will come from a noreply email address. To ensure emails reach you, add the domain eurocarparts.com to your safe senders list.
Due to the delicacy of some parts we take extra care in the delivery of the item. These could include body panels and large bulky items. These are either available for collection from our branches or will be delivered to you through our branch network vehicles.
We offer a reserve and collect service. This is available on the checkout page. Please be aware, if the product is not available in a local store, you are unable to reserve it.
No, our courier company do not offer the service to deliver on weekends currently.
We aim to process returns within 5-7 working days of receiving them. You will be notified by email once the return is complete.We suggest you make a note of the shipping reference given when you sent the item back. This will allow you to track your parcel at every stage of delivery, including when we receive it.Should you have any queries about your return, please feel free to contact our Customer Service team via email
Once we receive your item(s) back, our returns department will inspect and restock the goods. Once our returns department have done this, an automated refund is generated on our system. Your outstanding refund is then processed by our accounts department back to your original payment method. This process typically takes 5-7 working days. When returning your products please remember to include your original invoice, without this it may delay your refund.
If you are returning an unsuitable item for a refund we will refund the cost of the item only and not the original delivery cost.Should you be returning a faulty item for a refund we will refund both the original shipping costs and the return delivery costs.
If you are returning an unsuitable item for a refund we will refund the cost of the item only and not the original delivery cost. Should you be returning a faulty item for a refund we will refund both the original shipping costs and the return delivery costs.
Customer’s ordering from outside the European Union can contact us via telephone, live chat, or e-mail and quote the order reference number. Our customer services team will go through the process to remove the VAT off of their order.

Frequently Asked Questions

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